- The paid admission fee is non-refundable, and the ticket is non-exchangeable. The only safe, verified, and official way to sell/buy tickets second-hand is through our official partner, TicketSwap.
- In case of any further questions, please contact TicketSwap.
- The name on the ticket can be overwritten for a small admin fee directly at GoOut – [email protected].
- Free winning tickets competitions are also unsellable and non-transferable, tied to the name of the winner of the competition, and in the event of such a discovery, the ticket will be canceled immediately and will no longer be valid.
- Alcohol and other intoxicants are prohibited for persons under the age of 18 at the festival and concerts.
- Children 9 and under are free to enter RFP Concerts. Those under 15 years of age must be accompanied by a legal guardian to attend the concert. From 15 to 18 years of age, an adult must accompany them or a written permission slip signed by a legal guardian is required. Child visitors are governed by the ticket of the accompanying adult.
- No refunds will be given for lost tickets.
- Please keep your ticket in a safe place.
- Forgery of tickets is a criminal offence.
- Additional modifications will render the ticket invalid.
- The organizer is not responsible for the authenticity or validity of tickets purchased outside the official presale.
- The organiser is not responsible for any difficulties caused by unauthorised use or copying of the ticket.
- If the owner of the ticket allows the ticket to be copied, only the first person to arrive with an identical ticket will be admitted.
- Ticket holders are obliged to follow the rules set by the event organiser.
- Changes to the programme and performers are subject to change.
- By purchasing a ticket and entering the concert venue or events otherwise organised by us, visitors consent to the taking of photographs and video recordings of their person. These photographs and video recordings may be used by the organiser of RFP Concerts for any advertising, promotional or other purposes, free of charge.
- In case of cancellation of the event, please contact GoOut.
- By purchasing a ticket, you consent to marketing outreach.
- Once you have exchanged your ticket for the wristband, you are required to wear the wristband at all times.
- Noisy festival environments are stressful for dogs and other pets. For their health and the safety of visitors, pets will not be allowed. It is preferable to leave them in the comfort of your home.